What documents must be maintained by a pharmacy that employs technicians?

A pharmacy that employs technicians is required to maintain specific documents to ensure compliance with regulations and to promote effective operational standards. The site-specific training program and manual are critical because they outline the necessary training and competency requirements for pharmacy technicians. This documentation helps to ensure that technicians are properly trained in their roles, understand the policies and procedures relevant to their workflow, and adhere to state and federal regulations.

By maintaining this training program and manual, pharmacies can also provide evidence of compliance during inspections and audits. This documentation not only fosters a culture of safety and efficacy within the pharmacy but also serves as a resource for ongoing education. Other types of documentation mentioned, such as annual reports, employee performance evaluations, or customer feedback surveys, do not specifically pertain to the training and operational competencies of pharmacy technicians, which makes the training program and manual the most relevant and necessary document in this context.