Is documentation of "offer to counsel" and the patient's refusal required in Virginia?

In Virginia, documentation of the "offer to counsel" and the patient's refusal is indeed required. This is a key aspect of pharmacy practice, reflecting both regulatory compliance and patient care principles. The law mandates that pharmacists must make an offer to counsel patients about their medications. Counseling provides necessary information regarding the safe use of medications, potential side effects, and more.

When a patient declines this counseling, it is essential for the pharmacist to document this refusal clearly. This documentation serves multiple purposes, including protecting the pharmacist legally by demonstrating compliance with state regulations and ensuring that the patient’s autonomy is respected. It creates a legal record that the offer was made and that the patient chose not to engage in counseling.

Unlike the options that suggest limitations, such as only applying to controlled substances or new patients, the requirement for documentation applies broadly to all patients. This is fundamental for ensuring that the pharmacist fulfills their duty to provide proper care and adhere to legal requirements. Thus, the assertion that documentation of both the offer and the refusal is required aligns with the expectations set forth in Virginia pharmacy law.