If a pharmacist receives an oral prescription but doesn't have the medication, what can they do?

When a pharmacist receives an oral prescription but does not have the medication in stock, they have the option to phone the prescription to another pharmacy of the patient's choice. This approach is beneficial for both the patient and the pharmacist. It demonstrates a willingness to fulfill the patient's needs and provides a solution for obtaining the medication without unnecessary delays.

This action allows the pharmacist to ensure that the patient has access to their prescribed medication, which is integral to patient care. Coordinating with another pharmacy makes the process more convenient for the patient, who may need the medication promptly. Additionally, it upholds the pharmacist's professional duty to facilitate medication access and continuity of care.

The other options available do not effectively address the need for the patient to obtain their medication or may create complications. Refusing to fill the prescription or returning it to the patient does not assist in meeting their healthcare needs. Asking for a new prescription may also encounter delays and is not the most patient-centric approach in this circumstance. Therefore, the choice of phoning the prescription to another pharmacy provides a practical solution that supports the patient's health and well-being.